A Serial litigant is someone that files many accessibility related lawsuits for financial gain. There are several serial litigants active in every US city but they are especially active in California where litigation is a common. With minimal effort to gather evidence and an average settlement award of $7,000 – $10,000, serial litigants are not slowing down.
So what are they looking for?
Serial litigants are looking for barriers that are easy to visually identify. The easiest place for them to do this is in the parking lot. It used to be that serial litigants would conduct “drive-by” operations where they would drive down the street and snap pictures of parking lots to gather evidence. Now they don’t even have to waste fuel driving around. By using satellite imagery found on Google, it is easy to target businesses with barriers in their parking lot. Below is an example of a parking lot that we found after zooming in on a random city in California.