The Economics of Providing An Accessible Facility

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Accessible Environment = Better Business

Many business owners don’t see the opportunity to increase business by making ADA improvements. More than 1 and 4 Americans have some form a disability and if your facility is not accessible, you could be missing out on loyal customers and not even know it.

Think about it. If you had a mobility condition and had to choose between two Italian restaurants: One that provides accessible parking & one that doesn’t. Which one would you choose? That customer (and accompanying friends and family) is much more likely to dine at the accessible restaurant.

The same can be said about any industry that interacts with the public. A hotel chain that takes accessibility seriously will not only avoid litigation costs but will attract loyal customers that are more likely to stay at their property even if the cost is higher than nearby competitors.

Accessibility Improvements Don’t Need to Cost a Fortune

While some improvements can be costly, we find that approximately 80% of the barriers that our CASp inspectors find can be easily fixed by business owners or handymen. Every time an architectural barrier is removed, more customers can be accessed and exposure to litigation is reduced. We highly recommend having your facility CASp inspected so that you can make an action plan and reach more customers. The Federal government also offers tax credits for ADA improvements. Incorporating the tax credits into your barrier removal strategy can greatly reduce ADA improvement costs.

Click here for a Free Estimate to have your facility evaluated by a CASp inspector.

Resources

CDC - https://www.cdc.gov/ncbddd/disabilityandhealth/infographic-disability-impacts-all.html

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Cory Cabral

Cory Cabral is our co-founder and Senior Certified Access Specialist. He graduated from San Diego State University with bachelors degree in Business Administration. After college he began his career in the sign industry where be became an expert in the field of ADA signage. During that time, he found that many of his clients were being put out of business because of ADA lawsuits. In most cases, the business owners simply did not know that their businesses had barriers to accessibility. He soon began searching for resources to help his clients avoid accessibility lawsuits and discovered the California Certified Access Specialist program. After immersing himself in all aspects of accessibility in the built environment by studying at the CalCasp Academy and the DSA, he became a California Certified Access Specialist. He is now CASp-630 and helps businesses limit exposure to ADA lawsuits by providing them with the resources necessary to make their products and services accessible to all.